Ratings

Terri Amato
Terri Amato
12:59 17 Sep 21
We called to replace our garage door openers, we thought we would have to wait awhile but to our surprise they were able to schedule it for the same week. They showed up on time, we’re neat and got the job done promptly! They checked everything before they left and cleaned up behind themselves! How refreshing! Very professional!! We are very pleased with the service and price. Highly recommend Asheville Garage Doorread more
Linda Burson
Linda Burson
15:16 15 Sep 21
I am so glad that I chose Asheville Garage Door LLC to address the repair and maintenance of my garage door. Garage door replacement can be costly, but with guidance and proper maintenance a garage door can last a long time. I learned that lesson a long time ago. At the first encounter with the folks at Asheville Garage Door LLC I found the staff to be very friendly and willing to take time to answer all of my questions. The information they provided helped me to review my options so that I could make an informed decision that best met my needs. From the office staff to the technician that installed the garage door top and side weather stripping and new springs, I found them to be friendly, knowledgeable, professional, affordable and focused on putting the customer first. Thank you to the wonderful staff at Asheville Garage Door LLC.read more
Calvin B
Calvin B
17:15 04 Aug 21
Great communication. After getting in touch with Liz at Asheville Garage Door the tech arrive the next day. He was professional and had things fixed very quickly. No BS trying to upsell me on additional items I didn't need. Price and value were exceptional. I will be using them for any future garage door needs.read more
Gregmarcia Hart
Gregmarcia Hart
12:22 28 Jul 21
Rebecca was very helpful and answered all our questions in a professional and friendly manner. There was quite a delay from when we ordered to installation and there was no problem with storage while we waited. Juan and David were very helpful when they installed the door and took time to go over everything with us. The door is quiet, beautiful, and easy to operate. Thank you Asheville Garage Door for being part of our project! Greg and Marcia Hartread more
Indo Man
Indo Man
13:09 19 Jul 21
The folks at Asheville garage door are terrific! They were accommodating, prompt, and helpful with the various options and decisions we needed to make to replace our garage doors. Rebecca really knows her stuff! When it came time for installation Josh was also superlative. He was efficient, gracious, and had to be creative as we had very old garage doors with some issues to be replaced. He made it happen and we are super pleased with the new doors and how they work. We highly recommend Asheville garage door to be the company you used to replace your doorsread more
Keith Moser
Keith Moser
20:33 15 Jul 21
Asheville Garage Door went above and beyond in making sure I was a satisfied customer. They understood my problem and even though it was past my warranty they still took care of it with no charge. I’ll be a customer for life!Thanks Again.read more
Diane Paull
Diane Paull
15:38 15 Jul 21
I love Asheville Garage Door. They are very quick to respond when you we were having a problem that you can’t correct yourself. We also use them annually to grease and check the safety features on the door. We couldn’t get our door down the other day by using the garage door opener. When we called them late in the afternoon, they scheduled us for mid afternoon the next day amongst all of their other appointments. And they only charged us a service call!read more
alan barnett
alan barnett
22:15 08 Jul 21
Asheville Garage Door was awesome. They have helped me out three times over the last year. Always helpful, informative and on time!Highly recommend.read more
Doug Howell
Doug Howell
12:44 09 May 21
Excellent products and services! The installation crew was very professional and highly knowledgeable in their trade! Top of the line products. Overall experience was great!read more
Robert Flink
Robert Flink
20:15 05 May 21
I called Asheville Garage Door to discuss a minor issue with our door. Beaufort was very helpful. Diagnosed the problem over the phone and provided a simple fix. He took the time to explain in detail how to implement. I would have been happy to pay for a tune-up or service call. He truly put the customer first.read more
Sam King
Sam King
12:25 28 Apr 21
I believe about two years ago I contacted Asheville garage doors to come out and give me an estimate , I was ready to ’get rid of my old doors and putting brand new ones in. The owner came out very quickly the I same day and was very informative about my different options. Something came up I had to put it off for a little while but finally I decided it was time to get it done. I called the store and a lady name Rebecca answer the phone and was extremely helpful in giving me the information I needed to make my decision. They ordered the doors and when they came in they scheduled a very quick time to install them. They did a perfect job and I was very pleased. Later on I had a small issue with the doors not a big deal but a gentleman named Gibson came out fixed them immediately. Going forward to today I had another issue with one of my doors it was acting up and I called the office again and Rebecca was able to get Gibson out that same day and replaced the control panel for one of the doors and as far as right now it is fixed. I even had someone call me twice within three days to be sure I was satisfied. I would say with any doubt if you’re looking for new doors or anything that these folks do you do not need to go any other place to get great service. I would highly recommend these people. I truly believe customer service is a huge part of their business.Sam Kingread more
Connie Bouldin
Connie Bouldin
15:41 23 Apr 21
Joshua installed both our garage doors and our new opener. He stayed and helped us troubleshoot the issue we had with the wifi. He was patient, and he was thorough. I highly recommend the company!read more
Michael Gosey
Michael Gosey
15:18 17 Apr 21
Josh was as good a technician as you can find. added to that fact is him going out of his way on the customer service side to do that bit of extra that makes all the difference to a customer. I was pleased that Liz called after his two visits to check on customer sat. I would call these guys before I even thought about calling someone else.read more
John Greb
John Greb
20:38 14 Apr 21
Asheville Garage is the kind of organization you definitely want to do business with if you need their services. Everyone we dealt was friendly, helpful and very professional. I highly recommend them and we love our garage door that works perfectly.read more
L K
L K
15:35 09 Apr 21
Asheville Garage Door gave us quick, prompt and professional service. This is the 2nd time we've called them in 3 years and each time they have been an outstanding company to work with. Great job Buford and Josh. It is greatly appreciated. Thank you again. Frank.read more
Cheryl Harper
Cheryl Harper
20:04 10 Mar 21
I called Asheville Garage Door to arrange a time for someone to check my door. Within two hours, Fred was here and was able to solve my problems quickly. Fred was professional and explained everything as he worked. I highly recommend Asheville Garage Door.Cheryl HarperBlack Mountain, NCread more
Jan & Rich Sefcik
Jan & Rich Sefcik
19:21 02 Mar 21
This company defines the word "service". A couple years after we moved into our home, we had a manufacturing issue from the door manufacturer, Clopay, not AGD's fault. However, AGD LLC went to bat for us with the door manufacturer, above and beyond. AGD LLC has it's customer's satisfaction as it's main concern. We are very happy with their service.read more
Hal Kurz
Hal Kurz
20:56 17 Feb 21
Juan and Dave showed in less than an hour replaced my broken garage door opener and left in fortyfive minutes. Excellent job by guys who knew what the were doing. Very happy with the result!read more
Kurt Wilder
Kurt Wilder
19:26 09 Dec 20
The team at Asheville Garage Door worked with us to develop the perfect solution to our challenge. From our first visit to the showroom, to the estimate on site and eventual installation, the entire team proved to be professional, friendly and very helpful! Juan and Dave, in particular, knocked it out of the park with their service on installation! We highly recommend this business!read more
PatBill Colvin
PatBill Colvin
16:44 20 Nov 20
My wife Pat and I had a new garage door installed by Asheville Garage Door LLC. The job was completed today, November 20, 2020. The entire process with this company has been very smooth, with no issues that would make us not be happy with the results. Our new garage door has added beauty to our home. Buford and Rebecca were so nice to work with from the first call we made to them. They were very helpful and cared about what would be the best selection for us.Then there were Juan and Dave, the two fellows that actually did the installation. They showed up at the time that we were told they would be here. They were very polite, professional and really did a good job getting the door up. They were very helpful and explained things to me as they did their work. Just a couple of really pleasant guys.So we are sending a big shout out for Asheville Garage Door. We will definitely use this company in the future should we need these kind of services.Thank you so much Buford, Rebecca, Juan and Dave.read more
Hanna Z
Hanna Z
13:38 24 Sep 20
Very responsive. It took a few days between submitting a request via email, hearing from them, and having my garage opener installed. I didn't expect it to be such a quick and easy process, and the pricing was exceptionally fair. We are very happy with the quality of work, professionalism, and especially to finally have a garage opener!read more
Sarah Harris
Sarah Harris
18:54 23 Sep 20
Our garage door had fallen off the track and landed on my car. I thought for sure we would need a new door, but Buford showed up right after I called and got to work. Within 30 minutes the door was as good as new! He was very prompt, honest, and super friendly. I will definitely be using them in the future.read more
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